Inability to create additional payment arrangements for a three-month period.Not meeting your payment arrangement may result in:.A convenience fee may apply if you make payments by phone or at an authorized payment location.Bills not paid in full by the payment due date will incur a late payment charge. The amount you agree to pay must be credited to the account on or before the date you committed to and according to the conditions of the arrangement.To create a payment arrangement record, schedule a payment after your bill due date or select a payment arrangement option (mail, authorized payment location, online or phone).You can make payments by mailing a check, making a payment at an authorized payment location, paying online at myAT&T for Business, or paying by phone.Payment arrangement options vary depending on the status of your account. We will update this page when we have more information.Need to pay your bill after the due date? Don't risk your service being interrupted instead find out if you can make a payment arrangement to pay your bill at a later date. We don’t have a mailing date yet for payments. Your payment amount depends on several factors, including how many people file claims. What was the deadline to apply for a refund? In addition, former customers who cashed a check from AT&T aren’t eligible. you didn’t already get a payment from AT&T in this matter.Ĭurrent AT&T customers aren’t eligible for a payment because they received a bill credit from AT&T in 2020.you experienced data throttling (slow data speeds). you had an unlimited data plan at some point between Octoand June 30, 2015.You may apply for a payment if you meet all these requirements: The FTC is no longer accepting claims.Īccording to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible. The initial claims deadline was May 18, 2023. More Information About the SettlementĪccording to the FTC’s lawsuit, AT&T unfairly reduced data speeds for customers with unlimited data plans, a practice known as “data throttling.” After customers used a certain amount of data in a billing cycle, they experienced data speeds so slow that many common activities like web browsing and video streaming were difficult or impossible. If you didn’t get a message about your claim, that means your claim is being reviewed and you don’t need to do anything right now. I filed a claim but didn’t get an email or letter. To update your claim, please visit /deficiency and upload the required documents. How do I respond if I get an email or letter about my claim? Legitimate emails about this settlement will come from AT&T Data Throttling Settlement Administrator . If you receive a Claim Deficiency Notification, you must provide additional documents by September 15, 2023. The administrator sent notices to people with incomplete claims. About the FTC Show/hide About the FTC menu items.News and Events Show/hide News and Events menu items.
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